Terms & Conditions

Last Updated: September 15, 2026 | Iniziova Compliance Officer

These Terms and Conditions ("Terms") govern access to and use of the Iniziova Software Solutions Accounting, HRMS, and School Management products (together, the "Service"). By creating an account or using the Service, you agree to these Terms on behalf of yourself and the organization you represent.

1. Acceptance of Terms

By creating an account or using the Service, you confirm that you are authorized to accept these Terms on behalf of your organization, and that all organization information and records you provide are accurate and kept up to date.

2. Account Registration and Responsibilities

Account administrators are responsible for safeguarding passwords, API keys, and access credentials, and for all activity that occurs under their organization's account. You agree not to:

  • Use automated tools to scrape, crawl, or overload our systems without written permission.
  • Upload files containing malware or malicious code to any part of the platform.
  • Reverse-engineer, decompile, or attempt to extract source code from our software.

3. Subscription, Fees, and Payment

Access to the Service is provided on a subscription basis, billed monthly or annually according to your selected plan. Invoices are issued automatically at the start of each billing cycle. Except where required by applicable law, fees already paid are non-refundable once your account has been activated.

4. Intellectual Property

The Iniziova application, including its underlying source code, algorithms, visual design, logos, and documentation, is protected under applicable copyright and intellectual property laws. No right to copy, modify, or redistribute our core interfaces is granted without a separate written license from Iniziova Software Solutions.

5. Data Protection and Privacy

Our collection, use, and protection of your data is described in our Privacy Policy, which forms part of these Terms. By using the Service, you also agree to the terms of that policy.

6. Service Availability

We target 99.9% server uptime, but the Service may occasionally be unavailable during scheduled maintenance, local biometric hardware outages, or third-party network disruptions outside our control. Where practical, we announce scheduled maintenance windows at least 48 hours in advance.

7. Limitation of Liability

To the maximum extent permitted by law, Iniziova Software Solutions is not liable for indirect, incidental, or consequential losses, including calculation errors caused by inaccurate manual data entry, missed filing deadlines, scheduling conflicts, or delays caused by operator error. Our total liability arising from your use of the Service is limited to the subscription fees you paid us in the twelve months preceding the claim.

8. Suspension and Termination

We may suspend or terminate access to the Service if subscription payments fail for two consecutive billing cycles, or if you breach these Terms, including our security and acceptable-use requirements. You may cancel your subscription at any time in accordance with your plan's terms; upon termination, your data will be retained or deleted as described in our Privacy Policy.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes to the Service or applicable law. We will update the "Last Updated" date above and, for material changes, notify account administrators by email or through the product. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of Nepal. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Nepal.

11. Contact Us

If you have questions about these Terms, contact us at info@iniziova.com.